Privacy Policy

Droux Technologies Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use Droux ("the Service").

We may collect the following types of information:

• Account Information: Name, email address, and password when you create an account
• Business Information: Brand name, industry, and related details you provide within the Service
• Usage Data: How you interact with the Service, including features used and content generated
• Third-Party Platform Data: Information from connected platforms such as TikTok, Shopify, and Klaviyo, including engagement metrics and account identifiers
• Device & Technical Data: IP address, browser type, operating system, and cookies

We use collected information to:

• Provide, operate, and improve the Service
• Personalize your experience and AI-generated recommendations
• Send transactional and product-related communications
• Analyze usage patterns to improve platform performance
• Comply with legal obligations

When you connect third-party platforms such as TikTok, Shopify, or Klaviyo, those platforms may share data with Droux in order to power features within the Service. We only request the permissions necessary to provide the Service. Your use of those platforms remains subject to their own privacy policies.

We do not sell your personal information. We may share your data with:

• Service Providers: Trusted vendors who assist in operating the Service, including Supabase (database), Anthropic (AI processing), and Klaviyo (email)
• Legal Requirements: When required by law or to protect the rights and safety of Droux Technologies Inc. or its users
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us at hello@droux.ai.

Droux uses cookies and similar tracking technologies to maintain session state and analyze usage. You may control cookie preferences through your browser settings, though doing so may affect Service functionality.

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us at hello@droux.ai and we will promptly delete it.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of certain data processing activities
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at hello@droux.ai.

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice within the Service. Continued use of the Service after changes are posted constitutes acceptance of the updated Policy.

For questions about this Privacy Policy, contact us at: hello@droux.ai